What are the delivery times and shipping costs?

• At HOME-TEX.com we pack all orders daily and can generally promise that your items will be shipped quickly. HOME-TEX.com offers fast delivery once your order has been processed. For specific shipping costs in your region, please check the shipping information, as these can vary by country.

What if I want to return my order?

• HOME-TEX.com offers an unlimited right of return, which means you can return your item as long as it is unused and in its original condition and packaging.

How do I return an item?

• If you wish to return an item, you may use any shipping provider of your choice to send it back to the return address. Be sure to include your order confirmation in the return package so we can identify your order. You are free to choose any carrier that delivers within our customer service opening hours. 

Can I pay with PayPal?

• Yes — on HOME-TEX.com you can securely and conveniently pay for your order using PayPal at checkout. This allows you to pay using your PayPal account details without sharing your payment information directly with the shop.

What should I do if my item is damaged?

• If you receive an item that is defective or damaged, please contact our customer service as soon as possible so we can assist you with a return or replacement.